Have you ever said “no”? Of course, you have.
This two-letter word is a daily part of our lives. Sometimes we feel very happy saying “no,” and at other times it makes us feel badly. It’s a powerful indicator of how a person feels and what he or she is thinking.
For us, it is generally a word we do not want to hear personally as feedback to our own actions or thoughts.
It also strikes me as a little odd that it’s easier to say “no” to friends and family than it is to clients and members of an association, club or other group.
Why is that? Is it because we know our family and friends will always be our family and friends, yet we are concerned that those other people may leave us if they hear “no”?
Association staff frequently get “no” as the response from members when asked for volunteers for help on a committee or task force. We get “no” when we stray from the norm, i.e. that which has been in place for a long time. We are not family or, in most cases, personal friends, so it shouldn’t be so easy for them to say “no.” And yet they do.
Remember … even though we say “no,” we do not want to hear “no.”
The age-old question is, how do we reverse the two-letter word from “no” to “on”?
Really, it’s a simple change. It’s called mindset.
Let’s change “no game” to “game on,” and “no one will go” to “I am on board.”
As leaders we can change “no can do” to “you can count on me,” and a member with “no plan to volunteer” to one who is “on plan as a future leader.”
How this two-letter change happens is different for everyone. But it is a mission that can be won if you set your mind to it.