Partner Spotlight: NARPM®

All Boards want to increase membership, attendance at events and the bottom line, and OMG has a track record of helping its partners accomplish these. We also help organizations increase engagement of members and volunteers and work strategically to help advance our partners’ missions and visions.

We are proud of the work we do with our partners.

In this Partner Spotlight, we highlight the success of the National Association of Residential Property Managers (NARPM®), which is indicative of the success OMG has had with many of our partners.

NARPM® became a partner with OMG in 2005 at a time that association was operating at a loss. In the last 12 years OMG has worked with NARPM® to grow its educational offerings and develop new initiatives for programs.

Since OMG has become NARPM®’s management company, NARPM® membership has grown from 2,300 to 5,725 – a 149% increase. Attendance at NARPM®’s annual convention has grown from 345 in 2006 to 947 in 2017 – a 175% growth. And convention revenue has increased 304%.

In fact, OMG had only six weeks to plan and execute NARPM®’s annual convention when first contracted with them in 2005. By working together with NARPM® volunteers, OMG was able to help salvage what could have been a less-than-successful conference. In 2012, OMG helped NARPM® add a second major event, the Broker Owner Conference and Expo, with an expectation of 150 attendees in its first year. In 2017, attendance was over 700.

Because of the growth in membership, increased offerings and increasing convention attendance, NARPM® has been able to grow its reserves from $175,000 in 2005 to over $1,000,000; operating revenue has increased from $694,000 to over $2,600,000; and annual net profits have increased significantly by going from a considerable loss of over $110,000 in 2005 to a healthy profit in 2017.

A true partnership between OMG and NARPM® leaders, which begins and ends with excellent communications, has helped set the stage for its continued success. NARPM®’s growth in every metric has meant that OMG has had to respond to meet each increasing challenge. And OMG did this by strategically adding team members to meet the demand, working smarter and constantly seeking efficiencies.

What has OMG helped NARPM® accomplish?

Financial Security

Since OMG assumed management of NARPM®, financial reserves have grown from $175,000 in December 2005 to over $1,000,000 in December 2015. This is a 471% increase in 10 years with OMG.

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More, Larger, and Better Member Services

Since OMG assumed management of NARPM®, operating revenues have grown from $694,000 in December 2005 to over $2,600,000 in December 2015. This is a 275% increase in 10 years with OMG.

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A Shift from Annual Losses to Significant Profitability

Since OMG assumed management of NARPM®, profits have improved from a loss of $112,770 in 2005 to a profit of $456,881 in 2015.

Note: When OMG assumed management of NARPM® in August 2005, OMG had six weeks to plan and execute their annual convention. OMG’s epic efforts prevented significant additional losses that would have resulted from a failed convention. (2006 was OMG’s first full year of management.)

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Membership Has Grown Dramatically

Since OMG assumed management of NARPM®, membership has grown from 2,300 in December 2005 to 5,300 members in December 2015. Membership has more than doubled in 10 years with OMG.

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NARPM’s® conventions and trade shows have continually increased in attendance and profits since OMG assumed management.

  • Convention attendance has grown from 330 in 2005 to 1,107 in 2015. This is a 236% increase in 10 years with OMG.
  • Convention profits increased from $36,000 in 2005 to $98,000 in 2015. This is a 172% increase in 10 years with OMG.
  • Since creation of the Broker/Owner Meeting in 2012, there has been an increase in attendance from 319 in 2012 to 748 in 2015. This is a 135% increase in three years with OMG.

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Keeping Pace with NARPM’s Leadership

The stellar growth in every metric has required additional staff support, enhanced expertise, and increased efficiencies. OMG has met every challenge. Despite the many-fold growth rates experienced by NARPM® across every program, product, and service, OMG has done its best to constrain the increase in staff hours by working smarter and seeking efficiencies.

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