Reitelbach, Phillips earn prestigious CAE re-certification

J. Michael Reitelbach and Gail S. Phillips, president and senior vice president of association management, respectively, for Organization Management Group Inc., have earned the Certified Association Executive (CAE) re-certification through the American Society for Association Executives. According to ASAE’s Center… Read more

BREAKING NEWS: OMG, Catapult announce merger

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The combined AMCs will serve 30 organizations through a talent pool of 50 seasoned professionals.

OMG’s Doty earns CMP re-certification

Organization Management Group conferences and conventions coordinator Brooke Doty has earned her Certified Meeting Planner (CMP) re-certification from the Convention Industry Council. Doty joined OMG in 2009 and has more than 15 years of experience in the event and hospitality… Read more

Creating a “world-class” customer service experience

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Is your association’s staff interaction with membership creating the best first (and ongoing) impressions?

Another meeting? (Sigh.) Relax. It’s not that bad.

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Sure, another meeting may be a stressful prospect, but it needn’t be. Consider these questions when scheduling one (or when a meeting requests pops up).

There’s snow business like last-minute postponements

When success rides on a do-or-delay decision, being properly equipped to make the right choice is as valuable as weather insurance.