Helpful Hints: 10 Basics Tips for Planning an Event

Brooke Doty, CMP | Conferences & Conventions Coordinator Brooke has 17 years of experience in the meetings/hospitality industry and has been a member of Meeting Professionals International (MPI) for 10 years. She has held the positions of Fundraising Chair, Social… Read more

Phillips offers industry insight in VSAE newsletter

With more than three decades in the industry, Gail Phillips, CAE, draws from a deep well of experience as AMCs grow in the face of changing member needs, emerging technologies, and workforce shifts and demands. This month OMG’s senior vice… Read more

BREAKING NEWS: OMG, Catapult announce merger

The combined AMCs will serve 30 organizations through a talent pool of 50 seasoned professionals.

Creating a “world-class” customer service experience


Is your association’s staff interaction with membership creating the best first (and ongoing) impressions?