OMG’s Brooke Doty earns HMCC designation

Organization Management Group congratulates conferences and conventions coordinator Brooke Doty, CMP, who has attained the HMCC designation from the Healthcare Meeting Compliance Program. The designation is offered through the Meeting Professionals International Academy and signifies that planners are aware of… Read more

Creating a “world-class” customer service experience

Is your association’s staff interaction with membership creating the best first (and ongoing) impressions?