OMG’s Brooke Doty earns HMCC designation

Organization Management Group congratulates conferences and conventions coordinator Brooke Doty, CMP, who has attained the HMCC designation from the Healthcare Meeting Compliance Program. The designation is offered through the Meeting Professionals International Academy and signifies that planners are aware of… Read more

OMG’s Carson earns prestigious CAE certification

Trace Carson, OMG senior vice president of association management, has earned the Certified Association Executive (CAE) distinction through the American Society for Association Executives. According to ASAE’s Center for Association Leadership, the CAE program is “designed to elevate professional standards,… Read more

Creating a “world-class” customer service experience

Is your association’s staff interaction with membership creating the best first (and ongoing) impressions?