Marketing & Communications Staff
Decades of print, digital, and agency experience with a solid tech back-up means your messaging hits the mark every time.

Vice President, Communications & Marketing
Lisa oversees the marketing functions of OMG and manages the OMG Richmond office. She has 27 years of association management experience, most recently as Deputy Executive Director of the National Association of Residential Property Managers (NARPM®). Before this, she was CEO of the Williamsburg Area Association of REALTORS®, CEO of the Oklahoma Association of REALTORS®, and vice president for the Virginia Association of REALTORS®. Prior to her association management career, she worked in corporate marketing for a regional bank for more than 8 years. She received her B.A. degree in Mass Communications and her M.A. in Mass Communications and Marketing from the University of Nebraska. Lisa is an active member of the Virginia Society of Association Executives, where she serves on the Board of Directors. She chaired the national RCE (REALTOR® Certified Executive) Advisory Board in 2019.
CAE = Certified Association Executive
RCE = REALTOR® Certified Executive
Lisa and her husband are empty nesters, with two spoiled dogs, two grown “kids”, and three adorable granddaughters. If she’s not playing with the grandkids, she can usually be found visiting Virginia wineries, taking pictures, reading, and spending way too much money on craft projects.


Victoria Hecht
Public Relations & Digital Media Director
Victoria spent 22 years as a journalist, editor and columnist, including 13 years editing multiple sections of The Virginian-Pilot, the state’s largest daily newspaper, before joining Organization Management Group. She has nine years of association management experience, marketing clients at the local, state, regional and national levels. A member of the Public Relations Society of America, she works closely with clients to publicize their news; is a social media content creator and manager; writes for and edits client publications; assists at client functions; and collaborates closely with OMG’s education, conferences, publications and government affairs divisions, among other duties. Victoria earned a bachelor’s degree in communications from Campbell University, and is the recipient of several community service awards and accolades from associations she has served. She has also worked in radio and television. A passionate communicator, her mantra has long been: “Communication done properly builds business and relationships, connects community, and betters lives.”
Camera in hand, Victoria enjoys weekend explorations throughout Virginia and North Carolina (especially cemeteries!), visiting her college kids, antiquing, trying new recipes, and pampering her pets.


Jenna Frankfort
Creative Services Specialist
Jenna comes from the non-profit sector, bringing over 5 years of experience in graphic design, digital marketing and communications. She graduated with her Bachelor of Science Degree in Strategic Communications in 2017 and hasn’t stopped since. She’s a well-integrated part of the graphics department, using her design skills to bring fresh updates and consistent quality to client projects.
In her free time, Jenna enjoys spending time with friends and family, staying active through hiking or playing Spikeball, and doing anything she can outdoors. She and her husband, Evan, are enjoying life together with a passion for good beer, good community and good times!


Joe Coutras
Technology Services Director
Joe joined Organization Management Group in 2007. He attended Rutgers University and holds a degree in computer science. Joe is responsible for all IT-related activities for OMG and its clients.

Getting the Word Out
- Membership Marketing
- Publication Editorial & Design
- Copywriting
- Podcast production
- Advertising Sales
- Logo Design/Branding
- Marketing Strategy
- Public Relations
- Revenue Diversification
- Social Media Management

Raving Fans
“We are so appreciative of the graphics department for all their help re-designing our logo. They were very easy to work with and helped us every step of the way. Their response time was quick and the feedback they provided was instrumental in creating our new logo. Without their guidance, our new logo would not be as catchy and appealing as it is. Thank you OMG graphics!”

Lauren Carter Smith, OTR/L, CBIS
2021 VOTA Membership Chair