Raving Fans

Every OMG employee reads Sheldon Bowles and Ken Blanchard’s book, Raving Fans.

OMG staff take pride in doing a great job, of course; but we are not content to stop there. We want every member and client experience with us to turn them into Raving Fans! It’s important to us that clients feel heard, seen, and supported, that they know we are their biggest fans, too.

Read on for a sample of “Raving Fan” testimonials from some of our clients.

Raving Fans of OMG!

“Throughout my many interactions, I found the team at OMG to be highly professional and yet very personal in their approach to meeting the needs of our association members. Gail and her team always showed that they genuinely cared about the success of our association. They worked tirelessly to provide the resources that were needed to serve our members while guiding the board through many challenging times, and showed that they cared. Whether it was a phone call just to check in and see how things were going, or a handwritten note, or a cup of coffee and a chat, they continually demonstrated that the people they were serving were most important to them.”

Eric Wetherington, MPM® RMP®, 2019 President, National Association of Residential Property Managers

“I would recommend Legislative Strategies Group (LSG) as your ‘go to’ Lobbyists. They have the connections and the knowledge that make the process seamless—or as close to seamless as possible. They have helped NARPM® grow its federal footprint and impact exponentially. In just a few short years, we have gone from little presence on the Hill to having a seat at the table to influence issues important to us.”

Michael Hodges, MPM® RMP®, 2021 NARPM Governmental Affairs Chair

“I personally have seen NARPM® grow to be a successful organization under the management of OMG. They have ensured that the organization is running efficiently and effectively, while remaining friendly and customer-centric. NARPM® is a national association, so OMG has taken into consideration the different time zones and has extended customer service hours to accommodate all members regardless of location. They listen with a keen ear and are always professional and transparent in all dealings. They genuinely care about the success of our association. Each department of OMG knows what it means to retain a personal touch and they always keep the association’s well-being in mind.”

Steve Schultz, MPM® RMP®, Past President, National Association of Residential Property Managers

Contact Us

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Email OMG or call 757-473-8701.